How to get started with Enscape 4.1 and Chaos licensing

Overview

Enscape 4.1 comes with licensing changes in an effort to provide a unified experience for all Chaos customers across its different products and integrations. For those wishing to upgrade to Enscape 4.1 and the new Chaos licensing now, here are the steps to get you started depending on the type of user you are and the license you are using:

Chaos Accounts

Everyone who owns an Enscape license now has a unified Chaos account. You can log in using your existing Enscape account credentials.

Fixed Licenses

A fixed license can be used by one person on one device.

Single user: Install the new Enscape 4.1 using the default installation options. Sign in with your account and start using the product.

Small teams with multiple users: Small teams who used to assign fixed licenses to their users can continue to use the licenses in the same way. This setup is straightforward and offers great flexibility. You can refer to the documentation on adding users to an organization and assigning license seats in the Enscape Knowledge Base.

Cloud-based Floating Licenses

Cloud-based Floating Licensing allows you and your team to use a shared pool of Floating licenses entirely through the Cloud. This allows users to use licenses from any location without the need to be on the same local network or connect to an office network through a VPN.

To use this setup, both the Administrator (who owns the Floating licenses) and users (who use the licenses) need to complete a short list of steps.

Administrators need to:

Add users to their Organization
Enable Floating License Sharing for their Organization

Users need to:

Be part of an Organization
Perform a default installation of the Chaos product(s) and sign in to the product with their Chaos Account

Users can follow the steps in the email they receive for being added to an Organization by the Administrator. If the user does not have an account, the email will lead them through the steps of creating one. For more detailed instructions, visit this page.

NOTE
Any Chaos Account is, by default, an Organization, and the account owner is an Administrator. Administrators can add other users to their Organization and share floating licenses with them.

Why is the licensing change needed?

Unifying the licensing experience will ensure our customers have a unified way to manage and use products across the Chaos portfolio and allow them to smoothly move through the Chaos ecosystem.

What else changes?

The Chaos Self-Service Portal, which has been the go-to portal for all other Chaos products, now replaces my.enscape3d.com, allowing Enscape users to use the same Chaos sign-in and licensing system.

New portal for subscription and license management: When visiting my.enscape3d.com, you will be redirected to my.chaos.com, where you can manage your Enscape licenses and more. My Chaos serves as the self-service portal for all Chaos products. You can now use My Chaos for subscription, license, and user management. The Administrator Guide will help you get started.

Upload Management (Panoramas and web standalones) remains in My Enscape.

You decided to switch to 4.1 but are still unable to set up things correctly?

Please contact us for further support.

Video Guides

My Chaos Portal

Enscape 4.1- Activation for single license users

Enscape 4.1- Cloud-based Floating License

More Information

FAQ on Enscape Licensing Changes

FAQ on Chaos Licensing

Chaos Licensing Setup

Enscape License Activation

Cloud-based Floating Licensing

User Account Management

Self-Service Portal Guide

What’s New in Enscape 4.1

Do you need help with Enscape? Please contact our technical support here
or send request directly through Enscape. Don't know how? Check this article.

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