First Steps

Overview

Installing Enscape for the first time should be simple and straightforward. For the best results we recommend making sure that your CAD software is not running before you install Enscape. You can then simply open and run the Enscape installer from the location on your machine that it was downloaded to. At the beginning of the installation you will be prompted to enter the username and password of an admin account even if you are logged in as that admin. This could be a familiar behaviour to other standard installations.

Enter Admin credentials to allow installation

Enter Admin credentials to allow installation

Installing Enscape

When installing Enscape, a wizard will guide you through the various steps of the installation process. To continue, you will be prompted to accept to the End-User License Agreement (EULA) as well as the Global Consumer Privacy Policy (GCPP). Click Next once you have read and are ready to continue with the installation.

Enscape EULA and GCPP

Enscape EULA and GCPP

Language

You will be asked to select a language you want to use Enscape in and you can choose from a list of selected languages. English will be selected by default. If you are ready, you can simply click Install to continue installing.

Language options

Language options

NOTE: the language can be changed after installation, if required. The option to do this is found in the Enscape General Settings window under the Preferences options.

Simple Installation

After clicking on the ‘Install‘ button once the language has been selected, the installer will proceed to install Enscape and all its subfeatures, but only for the currently logged in user.

If you have a previous version of Enscape installed already (2.0.0 onwards), the installer will automatically uninstall it before installing another version.

The default location for the install will be the Library folder.

Uninstalling previous Enscape version

Uninstalling previous Enscape version

Your chosen version of the Enscape plugin would then be installed.

Installing Enscape

Installing Enscape

Sign in to your Chaos account to continue with the installation process.

Sign in to your Chaos account

Sign in to your Chaos account

Once signed in to your Chaos account, you will get a confirmation that Enscape is ready.

To further impove your experience with our tools, we kindly ask you here to share some telemetry data about your usage with us. You can change these settings at any time!

Enscape is ready

Enscape is ready

You should then be able to open your CAD where you should see Enscape as a top level menu option, or as a Toolbar. If you can not see Enscape in your CAD, then you may need to enable it in the CAD’s workspace. To understand how to do that, please click here.

Advanced Installation

You can see the Advanced button becomes available once you accept the license agreement, whereby you will be asked to select the Language. The Advanced button is available only at this point of the installation process and will give you additional options for the Installation Scope. As this option is only available on a fresh installation of Enscape, if you want to access these options again, then you will need to uninstall and reinstall Enscape first.

Advanced options

Advanced options

When you click on Advanced, it will allow you to specify a custom installation location by navigating to the location you want to install Enscape to by clicking the three dots on right side of the destination path. Once ready, click Next.

Change destination folder

Change destination folder

In the next window you can specify where your Enscape licence should be retrieved from. Choose Local to use licenses directly on your system (Fixed-Seat License or Floating License with a local License Server) or Remote to use a network license (Floating License with a remote License Server).

Local License

If you select Local you directly go on with the installation process by clicking Next.

Local license

Local license

After clicking Next, you can specify whether to install the plugin for only one specific CAD, multiple CADs, or for all CAD’s.

Choose your CAD(s)

Choose your CAD(s)

Your chosen version of the Enscape plugin would then be installed.

Installing Enscape

Installing Enscape

Sign in to your Chaos account to continue with the installation process.

Sign in to your Chaos account

Sign in to your Chaos account

Once signed in to your Chaos account, you will get a confirmation that Enscape is ready.

To further improve your experience with our tools, we kindly ask you here to share some telemetry data about your usage with us. You can change these settings at any time!

Enscape is ready

Enscape is ready

You should then be able to open your CAD where you should see Enscape as a top level menu option, or as a Toolbar. If you can not see Enscape as an option in your CAD, then you may need to enable it in the CAD’s workspace.

To understand how to do that, please click here.

Remote License

If you select Remote you can define your License server(s) before clicking Next.

Remote license with definition of License Servers

Remote license with definition of License Servers

After clicking Next, you can specify whether to install the plugin for only one specific CAD, multiple CADs, or for all CAD’s.

Choose your CAD(s)

Choose your CAD(s)

Your chosen version of the Enscape plugin would then be installed.

Installing Enscape

Installing Enscape

After the installion is finished, you will get a confirmation that Enscape is ready.

To further impove your experience with our tools, we kindly ask you here to share some telemetry data about your usage with us. You can change these settings at any time!

You can Sign-in to your Chaos account now or later.

Enscape is ready

Enscape is ready

You should then be able to open your CAD where you should see Enscape as a top level menu option, or as a Toolbar. If you can not see Enscape as an option in your CAD, then you may need to enable it in the CAD’s workspace. To understand how to do that, please click here.

For detailed information on remote licenses, please refer to the article.

Installation Error Messages

If you have your CAD open when trying to install, repair, change, or remove Enscape, you should get a warning message telling you which CAD is blocking the install process. It is advised to close all CAD applications before continuing with the installation.

Once installation is complete, restart your operating system to make sure the changes take affect.

Remove Enscape

To uninstall Enscape from your Mac, go to the install directory (e.g. /Library/Chaos/Enscape/uninstall) and open the Uninstaller.

Uninstall Dialog

Uninstall Dialog

A dialog will pop up asking you to choose the program you wish to uninstall. Select Enscape and click Uninstall.

Uninstall Dialog

Uninstall Dialog

This will open the Enscape Uninstaller window. Click Uninstall to continue.

Enscape Uninstaller

Enscape Uninstaller

In the next window you will get a confirmation that Enscape has been successfully removed from your machine.

Uninstall complete

Uninstall complete

You can click Done to close the window.

To uninstall Enscape from your Mac using Terminal, please follow the steps below:

 

1) If not still present on your machine, please download our current installer for Mac to your Downloads folder for macOS (standard folder for any downloads)

2) go to Applications -> Utilities and open the “Terminal” application.

3) copy and paste the following into the Terminal window:
cd Downloads
hit Enter on the keyboard to execute
4) copy and paste the following into the Terminal window, followed by Enter to execute:
hdiutil attach Enscape-4.1.0.2288.dmg -mountpoint ./enscape_mountpoint
a new image will now appear on the Desktop that you can disregard at this time.
In case your dmg has a different name or a different version, please replace it in the command line above.
5) copy and paste the following into the Terminal window, followed by Enter to execute:
./enscape_mountpoint/Enscape\ Installer.app/Contents/MacOS/Enscape.Installer -gui=0 -auto -uninstallApp="Enscape" -log="/Library/Chaos/Enscape/uninstall/install.log"
6) Terminal will ask for your administrator password now. Please enter your password now. Don´t be surprised if the cursor/indicator does not move while you enter the password. Hit enter when the password is complete.
7) The Mac will now execute several steps which takes a short while. Once finished, you should see the line “Automatic uninstallation was successful!” appear in the Terminal window.
8) As a last step copy and paste the following into the Terminal window, followed by Enter to execute:
hdiutil detach ./enscape_mountpoint
This will remove the volume from the Desktop again. Enscape version 4.0 should now be uninstalled.
Tip
NOTE: In case you have installed Enscape in another location, for example in Applications folder and not in the Library folder, please adjust the command in step 5 as follows:

swap

“/Library/Chaos/Enscape/uninstall/install.log”

with

“/Applications/Chaos/Enscape/uninstall/install.log”


    Do you need help with Enscape? Please contact our technical support here
    or send request directly through Enscape. Don't know how? Check this article.

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