Enscape 4.1 comes with licensing changes in an effort to provide a unified experience for all Chaos customers across its different products and integrations. For those wishing to upgrade to Enscape 4.1 and the new Chaos licensing now, here are the steps to get you started depending on the type of user you are and the license you are using:
Everyone who owns an Enscape license now has a unified Chaos account. You can log in using your existing Enscape account credentials.
A fixed license can be used by one person on one device.
Single user: Install the new Enscape 4.1 using the default installation options. Sign in with your account and start using the product.
Small teams with multiple users: Small teams who used to assign fixed licenses to their users can continue to use the licenses in the same way. This setup is straightforward and offers great flexibility. You can refer to the documentation on adding users to an organization and assigning license seats in the Enscape Knowledge Base.
Floating licenses can be shared among multiple users in one organization, but this setup requires special attention during configuration. We recommend that floating license customers who are prevented from performing the changes described below should continue using their current version of Enscape for the time being.
Floating License Setup for Smaller Teams (2-10 users):
Sharing floating licenses among employees in one physical location:
If a user needs to remotely access the license outside the physical location:
Floating License Setup for Larger Teams (10+ users):
Larger teams can benefit from several features:
For those sharing floating licenses among employees in one physical location:
For remote access to the license server:
Cloud-based Floating Licenses:
Cloud-based Floating Licensing allows you and your team to use a shared pool of Floating licenses entirely through the Cloud. This allows users to use licenses from any location without the need to be on the same local network or connect to an office network through a VPN.
To use this setup, both the Administrator (who owns the Floating licenses) and users (Members or Guests in the Organization who use the licenses) need to complete a short list of steps.
Administrators need to:
Users need to:
Users can follow the steps in the email they receive for being added to an Organization by the Administrator. If the user does not have an account, the email will lead them through the steps of creating one. For more detailed instructions, visit this page.
Unifying the licensing experience will ensure our customers have a unified way to manage and use products across the Chaos portfolio and allow them to smoothly move through the Chaos ecosystem.
You decided to switch to 4.1 but are still unable to set up things correctly?
Please contact us for further support.